Content Standards

The following content standards incorpororate best practices for web content and usability, as well as guidance from OMB.

All FAA Web Liaisons and staff (including contractors) who develop content for FAA webpages or web applications must follow these standards.

Federal Mandates

• Comply with Information Collection Requirements
• Comply with Lobbying Restrictions
• Sensitive Security Information
• Understand the Privacy Policy
• Use Accessibility – Section 508 Guidelines

Audience

• Know FAA Websites
• Know Your Audience
• Write for Your Audience

Content

• Avoid Posting Personal Information
• Be Consistent
• Be Direct
• Meet Information Quality Requirements
• Optimize Content for Better Search Results
• Organize Long Documents on Your Webpages
• Use Links Wisely
  • Linking to Social Media
  • Linking to Handbooks and Manuals
  • Using Right-Column Promotional Ads
• Use Plain Language Principles